Legal & privacyConfidentiality Statement
MOBILE-TECH FCAR LLC recognizes that a service request can contain private information about a customer, a home, a business, a purchase or a warranty claim. We treat information entrusted to us as confidential and use it for legitimate service and business purposes described here. Information received through the website, by email or during service may be recorded and stored for those purposes. We do not sell, rent or trade submitted information, provide it to third parties for their own advertising or lead generation, or publish customer details without permission.
Information covered
This commitment covers information you submit through our service request, customer service and business document forms, as well as information you send directly to us in connection with a request. It may include names, business names, contact details, service addresses, furniture descriptions, photographs, purchase or warranty details, claim or work order numbers, and COI or W-9 request details. Please provide only information relevant to your request.
How information is received and stored
Website forms transmit their contents through our website host to MOBILE-TECH’s designated email account. Submitted information may be kept in email messages, related business or service records and provider backups; routine hosting logs may also be retained by the hosting provider. These website forms do not create a customer account or save requests in a dedicated website database. We keep information for as long as reasonably needed to handle the request, administer service, maintain records, resolve disputes or meet applicable legal, tax and insurance obligations, then dispose of it when no longer needed.
Access and permitted disclosures
We limit access to MOBILE-TECH personnel and people working on our behalf who need information to perform their responsibilities. Customer names, addresses, photographs, work orders, claim details and business records are not made publicly available through the site. We do not disclose them to unrelated businesses for marketing or unrelated sales.
Some requests require a limited disclosure to complete the work: an assigned technician or service partner may need the address and repair details; a retailer, manufacturer or warranty administrator involved in the job may need findings and claim information; an insurer or authorized agent may need details to review or issue a Certificate of Insurance; and website, email or recordkeeping providers process information needed to run those services. We may also disclose information at your direction, when required by law or valid legal process, or when reasonably necessary to protect rights, safety or property. For each purpose, we aim to disclose only the information reasonably needed.
Photographs and service documentation
Photographs, product labels, inspection notes and repair records may be used to assess a problem, identify parts, document completed work or support an authorized warranty or insurance request. We do not use an identifiable customer photograph, home image, testimonial or project description in public marketing without permission from the person authorized to give it. Service documentation may still be provided to the parties responsible for an assigned job as described above.
Business documents
Certificates of Insurance, Forms W-9 and related business documents are provided only after review of the request and intended recipient. A request through this website does not authorize public disclosure of a document or guarantee that requested insurance wording, an endorsement or a particular document can be supplied. A certificate does not modify insurance coverage.
Security and sensitive information
We take reasonable steps to limit access to information and handle it responsibly, but no internet transmission, email system or storage method can be guaranteed completely secure. Do not enter payment card numbers, Social Security numbers, your own tax identification numbers or sensitive identity documents into these forms. Contact us first if a document requiring sensitive information must be exchanged so an appropriate delivery method can be discussed.
Questions and requests
To ask about information you submitted or request a correction or deletion, contact Customer.Service@mobiletechfcar.com or call (405) 998-7432. We may need to verify your identity and may retain information where necessary for an active request or applicable obligations. For further details, see our Privacy Policy.
Last updated: September 27, 2026.